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New (only) archenemy: the NTTA

Posted on August 17, 2007 By Liquid Egg Product 4 Comments on New (only) archenemy: the NTTA
Burning Agony, Grilled Cheese

Last night, after picking up the rental car, I drive to the Dallas tollway to get to my friend’s place. The entry sign clearly said “Change Made”, so there shouldn’t have been a problem with me having naught but a $10 bill.

The sign should have said “Change Made only if you have a $1 or $5 bill”. Instead of an actual person manning the booth, there was a change machine that worked for $1 or $5 only. Seeing the cars pile up behind me, I desperately slipped in the $10, but no dice. Panicked thrashing through luggage wasn’t any help either. Left with no choice, I meekly crawled through the booth, well aware of the behemoth camera recording the scene of rental car’s license plate in conjunction with a red light indicating an unpaid toll.

The next booth actually did have a person; with relief, I got change and asked for the NTTA’s number (North Texas Tollway Authority).

Running the red light
Cool! The NTTA’s homepage already has a picture of me running the red light.

This morning I tried to call them to do a little preemptive action. After jumping through several voice menus, I managed to get to where a violation number had to be entered to go any further.

Not having one (yet), I attempted to call them a second time. After pressing “1” for English, the system started spewing the second voice menu. Apparently, a defeated sigh is a valid option, because that took me to the Tolltag customer menu.

Time for attempt #3. I hate this.

(UPDATE: Spoke with a representative who said if it was only that one time when that happened, there won’t be any problems. NTTA is now off my archenemies list, bringing the total to zero.)

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4 thoughts on “New (only) archenemy: the NTTA”

  1. annie says:
    August 17, 2007 at 1:05 pm

    i don’t think you need to worry. the toll road authority only goes after you if you violate three or more times. although since it’s not houston… i dunno. sorry to hear. would you call me please? my mother in law might also be staying with us and I need to know the length of your stay.

    Reply
  2. Allen says:
    August 18, 2007 at 12:16 am

    Wait, Donnie, it’s a rental car. How would they know it’s your only time? Don’t they mean if it were the only time for the rental car’s tag??

    Reply
  3. John Witter says:
    August 18, 2007 at 11:11 am

    I wanted to let you know that I linked to this post in my article on “Ask Not For Whom The Bell Electronically Tolls” and also I’m tagging you for the 8 Random Facts Meme.

    I enjoy your blog and look forward to reading your posts.

    Reply
  4. Donnie Briggs says:
    August 24, 2007 at 10:35 am

    Annie: Guess there’s little need to respond to this because

    Allen: No clue how they figure it out. As long as I’m not in trouble.

    John: As a warning, you may regret the decision to read Liquid Egg Product. Fortunately, most people come out unscathed.

    I’ll have to check out your site, and continue the 8 Random Facts Meme posthaste.

    Reply

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